Contact information

We're Here to Help

At Oakstrand Market, we want your shopping experience to be straightforward and comfortable. Whether you have a question about a T-shirt, need assistance with an order, or would like to discuss a return, our customer support team is here to help.

Customer Support Information

Brand: Oakstrand Market

Website: https://oakstrandmarket.com

Email: support@oakstrandmarket.com

Phone: +1 418-997-5583

Business Address:
311 Rue Le Doré, Apt. 7
Chicoutimi, QC G7J 1T2
Canada

How We Can Help

You can contact us regarding:

• Product details, sizing, colours, and availability

• Order confirmations and order status

• Shipping and delivery questions

• Return and refund requests

• Damaged, defective, or incorrect items

• Payment and general website inquiries

Order Assistance

When contacting us about an existing order, please include your order number and the email address used at checkout. If your inquiry concerns a damaged or incorrect item, please include a description of the issue and relevant photographs when possible.

Providing these details helps us understand your request and respond more efficiently.

Response Time

We aim to respond to customer inquiries within 1–2 business days. Response times may vary during weekends, public holidays, or periods of unusually high inquiry volume.

Thank you for contacting Oakstrand Market. We appreciate your trust and look forward to assisting you.