Shipping policy

Order Processing

Orders are typically processed within 1-3 business days after payment confirmation.

Processing times may be extended during holidays, promotions, or periods of high order volume.

Shipping Time

Estimated delivery times:

  • United States: 5-12 business days
  • International Orders: 7-20 business days

Delivery estimates are not guaranteed and may vary due to carrier delays, customs inspections, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated during checkout and displayed before payment.

Tracking Information

Once your order ships, tracking information will be sent to your email address when available.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or losses caused by incorrect addresses submitted during checkout.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.

Email:
support@oakstrandmarket.com